Everything you wanted to ask about AI visibility.
Grouped by topic, written without marketing language. If something is still unclear, the answer at the bottom of this page is a real email address.
We make sure AI assistants can find, understand and recommend your business. In practice that means auditing how ChatGPT, Perplexity, Gemini, Claude and Copilot currently describe you, shipping the structured data and content that fixes the gaps, and tracking your visibility every month.
Generative Engine Optimization (also called Answer Engine Optimization) is the practice of optimising your structured data, content and feeds so AI assistants — not just search engines — can find, understand and recommend your business. It is the successor discipline to classic SEO, not a replacement for it.
No, though they overlap. Classic SEO optimises for a ranked list of links. AI visibility optimises for a single synthesised answer, which depends far more on structured data, entity clarity and citable source material than on keyword placement or backlink volume.
Small and mid-sized businesses without an in-house SEO team: local service businesses, e-commerce stores, multi-location clinics and practices, agencies who want a white-label line item, and B2B SaaS teams whose buyers research inside an assistant.
Week one is the audit and your baseline Visibility Score. Weeks two and three are the first optimisation push — schema, llms.txt, feed fixes and any priority content. Week four is your first monthly report with the first movement in the score.
Not at all. Many clients keep their existing agency for classic search while we handle AI visibility. We are happy to coordinate directly so nothing conflicts.
ChatGPT, Perplexity, Google AI Mode / Gemini, Claude and Microsoft Copilot. We add new engines as they gain meaningful query share, at no extra cost to existing plans.
It combines how often you are named across a set of real queries in your category, the position and framing of that mention, whether your own site is cited as the source, and how you compare to the competitors appearing in the same answers. Every input is visible in your dashboard — it is not a black box.
Schema markup (organisation, product, service, local business, FAQ, review), an llms.txt file, product feed corrections where relevant, and answer-shaped content on pages where a gap is costing you mentions. Everything is listed before it ships.
We start with the questions your customers actually ask — drawn from your existing search data, your sales conversations and category research — then confirm the list with you. You can add or remove queries at any time.
No, and anyone who guarantees it is selling something. What we can do is remove every technical and content reason for an assistant not to name you, then show you month over month whether it is working.
Then the answer comes down to the underlying signals: reviews, availability, clarity of offer, and how well your data is structured. We tell you honestly where you are genuinely weaker, rather than optimising around it.
Most clients see measurable Visibility Score movement within 30–45 days, with citations increasing meaningfully by 60–90 days as AI models re-crawl updated schema, feeds and content. Local service businesses tend to move fastest; competitive e-commerce categories take longest.
AI assistants do not re-read your site the moment you change it. They rely on crawls, indexes and, in some cases, training refreshes. We ship changes quickly; the engines pick them up on their own schedule.
Across our client base, the average Visibility Score improvement is 38 points in the first 60 days, with citations up around 312% over the same period. Your starting point matters — a business with strong reviews and a clean site moves faster.
We will say so plainly in your monthly report and explain why. In some cases the honest answer is that the constraint is not technical — it is review volume or category saturation — and we will tell you that rather than keep billing you.
The schema, llms.txt and content stay on your site and keep working. What stops is the monitoring and the ongoing optimisation as engines change their behaviour, which is where most of the long-term value sits.
Usually minimal changes — we handle schema markup, llms.txt and feed files behind the scenes. Larger content gaps may need a few new pages, which we scope with you before anything is written.
In most cases no. We implement directly on WordPress, Shopify, Webflow and most common platforms. For custom stacks we hand your developer a precise, ready-to-deploy changeset.
Nothing for the free visibility check — just your public URL. For a live plan we typically need CMS access at editor level and, for e-commerce, read access to your product feed. We document exactly what and why before asking.
It is a plain-text file that tells AI crawlers what your site is, what matters on it and how to describe you. It is a young standard, adoption is uneven, and it costs almost nothing to add — so we ship one for every client.
Shopify, WooCommerce, BigCommerce, Magento and any store that can export a Google Shopping XML feed. Feed work covers GTIN and MPN hygiene, attribute completeness and AI-readable product descriptions.
No. Schema and llms.txt add negligible weight, and we do not install page builders, tracking bloat or third-party scripts as part of the work.
Starter is $149/month for a single location, Growth is $349/month for up to 3 locations or 500 SKUs, and Scale is $799/month for unlimited locations and SKUs. Annual billing saves 17%.
Single-location local businesses fit Starter. Growing SMBs and small e-commerce fit Growth, which is where most clients land. Multi-location businesses, larger catalogues and agencies need Scale.
Yes. All plans are month-to-month with no long-term contract — cancel anytime from your account. We would rather earn the renewal each month.
No. Onboarding, the initial audit and the first optimisation push are included in your first month at the normal plan price.
$99/month for advanced Shopping-feed optimisation — Google Shopping XML handling, GTIN and MPN cleanup, and AI-ready product listings. It is included free in the Scale plan.
Yes, in either direction, effective from your next billing cycle. Upgrades take effect immediately if you need the extra capacity sooner.
Yes, on the Scale plan. Reports carry your agency branding, and your clients never see the RankBit name unless you want them to.
Yes. Most partner agencies mark up the plan and bundle it with their existing retainer. We offer volume pricing from five client accounts upward — email partners@rankbit.io.
You do, unless you ask us to join. We can sit in on strategy calls as your specialist, or stay entirely behind the scenes. Your choice per account.
Yes. Scale includes a multi-account view with per-client dashboards, scores and report scheduling.
You do. Every report, prompt log and captured answer is yours to keep, including after you cancel. We will export it on request in a portable format.
Never. We do not sell client performance data, and we do not use one client’s results to inform a direct competitor’s strategy.
On EU-based infrastructure, under GDPR. We store the queries we run, the answers captured and your account details — nothing from your customers.
No. We query public AI assistants to observe their answers; we do not contribute your data to any model training, ours or anyone else’s.
See how it works
The four-step process, the dashboard and what we ship each month.
Compare the plans
Starter, Growth and Scale side by side, with the e-commerce add-on.
Meet the team
Eleven specialists, and the story behind RankBit.
The fastest answer is your own report.
We will run a free visibility check across all five engines and send you the raw answers — no pitch attached.